Educate and Surprise Customers with Endless Cannabis Knowledge
Cannabis Retail
Benefits
Attract
Trigger curiosity, increase store traffic and attract undivided attention of shoppers.
Friendly Service
Create memorable in-store experience, transform customer journey and leverage it into a new level.
Cannabis Strain Education
With thousands of strains, flowers, oils, edibles, Robots can dig deep into their database and not skip a beat.
Customer Data
Build helpful history of data that can assist customers find the strain that suits them best in future purchases.
Why Use Humanoid Robots in the Cannabis Sector?
Speaking with dispensary owners, we quickly learned cannabis education is the foundation of retail. Strains, flower, oils, edibles, product knowledge can be overwhelming. Constantly updating training can be costly. Robots show up every day with clear eyes and ready to assist customers on their purchasing journey.
Consumers’ emotional engagement is at the core of the strategy for the use of humanoid robots in retail. Robots can tell if the customers are nervous, signaling it is their first time purchasing. To impatient customers where strains can be shown quickly to advance the purchasing.
Retail
use of Robots in Dispensaries
Greeter
Our humanoid robots ensure a consistent and high quality welcome to your customers for a lasting engagement and an increased return customer rate.
Service Provider
Aggregating multiple services such as click and collect, payment, order & delivery and ticketing, Pepper and NAO strengthen customer engagement, rise conversion rates and improve overall customer lifetime value.
Loyalty management
Create a new way in which retailers can enrol, engage and retain customers. Encourage brand loyalty and attract new business with engaging interactions and valuable services.
Brand Ambassador
Constantly delivering products and brands messages. Pepper and NAO are reliable communicators in presenting corporate activities, marketing campaigns with accuracy and consistency across all locations.
Survey conductor
Deploy interactive shoppers’ satisfaction surveys and monitor the results in real-time to create actionable insight and improve services.
Product Education
Using enriched interactions, taking advantage of the verbal interaction supported by the full body language, our robots are an engaging channel for in-game advertising and couponing.
A New Channel For Dispensaries
- Improve wait-times and long line ups
Information takes time, and your staff works hard to speak with customers. However this takes up a resource. Robots can help assist the customer to get the information they need quickly, make a purchase and be out the door. - Provide clear, knowledgeable recommendations
Weekly, Monthly training can be costly. Staff turn-around can churn over quickly. Robots have all your product information saved forever. With thousands of strains, they will never forget and have room to add thousands and thousands of more information. - Create a fun and memorable shopping experience.
Weed is fun! Create an experience for customers to come back. Set interactive and engaging menus. Robots can sing and dance, they can ‘ww’ your customers with their personality. Surprise your customer with rewards, discounts and loyalty promotions.
Retail
How Do Robots Make a Difference?
Proactive Engagement
Our robots call shoppers’ attention, initiate interaction by voice and animated expression, or pro-actively go towards people to start conversations.
Multi-language
Pepper and NAO can speak up to 21 languages and provide translation via Cloud services: allowing you to serve customers from abroad.
Customized interaction
Using their sensors, Pepper and NAO can categorize and/or identify the person they are interacting with and adapt their behaviour to his/her profile…
Communication on-the-fly
Being connected, our robots are always providing the latest information such as product availability, special offers or location in the store.
Cognitive computing
Taking advantage of the embedded and cloud-based cognitive computing services, our robots can have continuously evolving behaviours to interact with customers based on their real time analysis results.
Services offering
As a key element of customer journey, Pepper and NAO offer beneficial and useful services to customers such as click and collect, payment, order & delivery, reservation or ticketing.
Entertainment
Capitalizing on their humanoid shape, our robots use their entertaining interactions to build a strong relationship with customers and engage them loyally with you.
Data collection
Being perceived as ‘friendly’ and ‘no judgement’, our robots are easily accepted by shoppers, feeling more confident to answer openly to questions. Collected information are enriched by the sensors, generating precious added-value insights.
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